Vacation bells are ringing and you might be planning a trip to your dream destination. To get off on the right foot, you must find a reliable travel agency or platform. Super Travel might have caught your eyes with irresistible hotel deals and you might be questioning “Is Super Travel legit? Let’s investigate the legitimacy of this platform, so you can make an informed decision.
Source: Super Travel
What is Super Travel?
Super Travel is an online travel company that offers a range of services to travelers. This includes flight reservations, hotel bookings, car rentals, vacation packages, and more.
Furthermore, customers can customize their trips according to their budgets and preferences.
The company describes itself as a “travel agent over messaging”. Those who want to book a hotel, airline, or car rental text them with their city and date preferences. Super Travel replies with lucrative deals you can avail of with a few clicks.
This may seem tempting. However, not every online platform is legitimate and trustworthy. Let’s dig a little deeper to know what resides behind this silver lining, Is Super Travel legit?
Is Super Travel Legit or Scam?
Super Travel is certainly a legitimate platform as it has been in business for several years. It was featured on many reputable platforms, such as the New York Times and Forbes. In August 2020, Super Travel managed to reserve approximately 350,000 nights in more than 150 countries.
Besides, it offers competitive prices, eye-catching deals, and customization options. It has a user-friendly interface and good customer ratings on multiple reputed sites.
That said, Super Travel has a mixed bag of customer reviews. Some customers admire its comprehensive list of travel services, prices, and personalization. However, there are some negative remarks as well.
For instance, some say their trip was not properly advertised or managed. Some complain about the unresponsiveness of customer service representatives.
So it is always wise to do intensive research before booking a reservation from an online platform. You should also be aware of possible fraudulent activities associated with Super Travel.
How to Evaluate the Legitimacy of Super Travel?
As a savvy traveler, you should test the legitimacy of online travel platforms, such as Super Travel. Below, we have mentioned some factors to test the legitimacy of Super Travel. You can use these specific factors to evaluate the legitimacy of any travel agency or platform.
Licensing and Accreditation Status
The first sign of a legitimate platform is its licensure and accreditation status. Super Travel is recognized by popular tourism organizations. This implies that Super Travel is a legitimate site. and is committed to industry standards and regulations. However, the company is not yet BBB accredited.
Business History and Achievements
Take a closer look at Super Travel’s business history and achievements. How long has the agency been operating? Has it received any industry awards or recognition?
Super Travel has been in the business for many years. It got featured in New York Times, Forbes, and other such authentic websites. These popular press outlets can only feature Super Travel after checking its legitimacy.
According to Forbes, the famous basketball player, Steph Curry is an investor in Super Travel. This again demonstrates the legitimacy of this travel platform.
Source: Super Travel
Customer Reviews and Experiences
Another way to assess the legitimacy of an online platform is to analyze its reviews on reputed sites. Exploring online review platforms and travel forums gives a better insight into the company. Super Travel has both positive and negative customer feedback, but they overall boast a positive online image.
Source: Super Travel
Transparency and Professionalism
A legitimate travel agency like Super Travel should maintain transparency and professionalism. Super Travel is seriously committed to professionalism and is transparent about its services.
You can also refer to its website and promotional material to get a better understanding of its services.
Financial Stability and Collaboration
A legitimate travel agency has partnerships with reputable airlines or hotels. Super Travel has collaborated with several reputed platforms. This suggests that Super Travel has established industry relationships.
Red Flags on Super Travel
The platform offers legitimate services for global customers. That said, you should be cautious while availing the hotel deals. Here are a few warning signs you should know to avoid getting scammed.
Unreasonable Claims and Offers
You should be cautious of unreasonable claims and offers that seem too good to be true. Research and compare prices across many platforms. Moreover, read reviews from previous customers before making any commitments.
Hidden Fees or Unexplained Charges
If you come across a travel agency that has hidden fees or unexplained charges, it’s a major red flag. Know the terms and conditions of a travel company and ensure there are no hidden charges involved. Reputable agencies will be upfront about their fees. They will ensure you clearly understand what you are paying for.
Inadequate Customer Support
When dealing with Super Travel, pay attention to the quality of customer support. How do they handle inquiries or complaints? There should be no delays in response times or my unresponsive behavior from the staff. If you encounter such behavior, It’s a warning sign that the company is not legitimate.
Pros and Cons of Super Travel
Comparing the pros and cons of this platform will help you make an informed decision.
Here are a few best aspects of using Super Travel.
- A one-stop platform for travelers. You can book flights, hotels, car rentals, and other travel services. This results in time-saving and convenience.
- Competitive prices and exclusive deals. This leads to potential cost savings compared to booking individually.
- Good customer service via email and phone. The platform offers a help desk, knowledge base, and valuable insight.
Here are some of the drawbacks of using Super Travel
- Less refundable options on the hotels and the airlines.
- No modifications to your information are allowed once your booking is confirmed.
- Instances of no reservation or numerous bookings for the same room.
- No control over the standards of the hotel you opt for.
Is Super Travel Refundable?
Super Travel offers both refundable and non-refundable options. Refundable options are a little more pricey than their non-refundable counterparts. However, they save you money if your travel plans are canceled.
If you have settled for a non-refundable option, do not expect Super Travel to pay your money. So if you are completely sure that your plans can not be canceled, go for the reverse. Save your money and choose a non-refundable option. But, if your plans are prone to any sort of changes, pay a little extra and choose a refundable option.
Super Travel Best Alternatives
Here are some of the best alternatives to Super Travel
Booking.com
It is the world’s largest booking platform that boasts a global customer base. It offers an intuitive booking website, reward programs, and a suite of services.
Agoda
Agoda offers a vast selection of accommodations, flights, and other travel services worldwide. It offers a user-friendly interface and competitive pricing.
Lastminute.com
It is another popular online travel and leisure company. The platform is known for offering great deals and holiday packages. It helps travelers find affordable and last-minute travel arrangements.
FAQs
Is SuperTravel real?
Yes, Super Travel is a legitimate company. It offers bookings for accommodation, flights, and holiday packages.
Are Snaptravel and Super Travel the same?
Super Travel was previously known as “Snap Travel”. The company was rebranded in October 2022.
Who owns Super Travel?
The ownership details of Super Travel are not publicly mentioned. You can check their website to know about their management team and leadership.
Is Trip.com legit for flights?
Trip.com is a legitimate and well-established company. It offers flight bookings, vacation packages, and hotel reservations.
Conclusion
When it comes to booking your travel plans, it’s important to be cautious and do your research. While Super Travel offers a range of travel services and has positive reviews, it’s always wise to verify your reservations directly with the hotel or airline. Additionally, opting for refundable options can provide added flexibility in case your plans change. Remember, traveling should be a thrilling experience, so take the time to choose a reputable agency and ensure a smooth and enjoyable vacation from start to finish. Happy travels!
